Sep 09, 2024  
2024-2025 College Catalog 
    
2024-2025 College Catalog
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HCM 239 - Customer Service

2 credits
This course will introduce students to all aspects of customer service in the business realm and in the hospitality industry. The students learn the major components of a customer-focused environment and the key elements of a service culture. In order to be better prepared for the future, students identify key trends that will impact customer service in the years to come.

Semester Typically Offered:
Spring Only



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