3creditsThis course familiarizes the student with the many dimensions of the professional secretary’s position in a modern day office, such as personal traits, telephone skills, communication processing capabilities, office supplies and equipment, and material utilization. The specific job skills introduced are utilization of business resources, making travel arrangements, arranging meetings and conferences and performing banking responsibilities. The student will be equipped to handle these functions in a modern day office, and will refine skills associate with communication effectively in the office.